Upon check-in you need to give them the credit card you used on here for possible later fees. I didn't have it (I bring cash on vacations), so my family had to offer up theirs. Beyond that first hour headache, everything else was pretty good. The towels and shower stuff had to be rearranged to be common-sense accessible (hand towels in separate bathroom, shower towels by sink next to the door). We enjoyed our patio, it wasn't too noisy, and the room was comfy. They're also dog-friendly and straight off the beach, which made it easier to take my mutt.