I strongly advise against renting this apartment!!
From the moment we arrived, it was obvious that the apartment had not been properly cleaned. There was hair everywhere—on the bed sheets, in the bathtub, and throughout the bathroom. The curtains were covered in dust and dirt, and the overall condition of the apartment was unacceptable.
The maintenance issues were extensive and should have been addressed long before guests were allowed to check in:
* The sofa has a broken mechanism and is not usable.
* The bathroom door is damaged and does not close or lock.
* The air conditioning does not work.
* The toilet flush tank is cracked.
* The ironing board is broken.
* The shower fixtures are loose and improperly adjusted.
* The shower head holder is pulling away from the wall.
What made this experience even worse was the complete lack of customer service. We contacted the host/property management multiple times and were instructed to submit a written complaint. We sent numerous messages and emails detailing every issue, yet all of them were ignored. No response, no apology, no attempt to resolve the problems, and no concern for their guests.
This level of neglect and disregard for paying customers is completely unacceptable. The apartment is clearly not being maintained to even basic standards, and the management appears unwilling to take responsibility when problems are reported.