Best Western El Paso Airport Entrada Hotel

My stay at the Airport Entrada hotel was amazing. This was some of the best serviced ive received from a hotel in my 25+ years of active duty in the military. The staff was extremely helpful, professional, and knowledgeable of the hotel and things to do in the surrounding area. The front desk agent Mrs. Brenda Frias especially. She always greeted the guest with a smile and no matter how many times you walked past her desk she'd always ask how where yiu doing or ic there was anything you needed. The rooms were super clean, the beds were extra tight, and any amenities you needed they had or could find for you. The breakfast was fresh and on time. The outside sittting area was amazing with the fire going just the almosphere alone wanted me to just have a party. I will definitely be staying there again in the near future. As soon as i got back to work i told everyone that would listen if they were considering having a mini staycation that the Best Western was the way to go.

Clean hotel,

Very nice, still have breakfast and also have free massage chairs. This place let me check out at 1:30pm because my flight didn’t leave till 4pm. I would definitely stay here again when ever I’m in El Paso.

I stayed at this hotel 10 years ago when it was a Microtel and loved it, so I thought I would take a chance and try it again as Best Western. I am happy to say it is every bit as nice as it was back then and maybe better. I am totally impressed with the condition of the room and the entire building. Seems brand new, very clean and neat. Has all the amenities I could ask for. I would definitely stay there again and highly recommend it to others.

The shower had no water preasure. I could not get wet enough to take a good shower. There is no way the cleaning staff could have cleaned the shower and not have known there was a problem. Did they report it and maintenance drop the ball? There was no microwave oven in the room. We could not even watch the local CBS station on TV because the satelite service sucked, The only good thing I can say is after I complained to Best Western corporate on the phone they reversed the charge and the stay was free.

The room was smaller than I expected but had everything you need in a room including a lovely window seat. The landscaping was well done. We would stay again.

I love the meditation room, it was so good after 7 hours drive spend some time there with a wonderful massage

Excellent location (walking distance to airport) and very clean. Room was clean and comfortable.

It was nice but this was the second day the fire alarms started blaring in the middle of the night.

Clean and new property with friendly and helpful staff.Absolutely love the massage chairs- what a game changer for a weary traveler- I slept so well! Thank you Nest Western Entrada!!