6/10 - Bom
21 de set. de 2025
Pretty ordinary…
Upon arrival, it was mentioned that in was a returning guest (and was thanked). A ‘gift’, consisting of 3 small chocolate bars and 2 bottles of water was waiting in the room (that was nice).
The room we booked was listed as 1 x King bed and 1 x sofa bed.
After arriving, it became apparent that the sofa bed didn’t have any bedding nor was there any spare bedding or pillows in the room to allow us to make up the bed (additionally, after pulling the sofa bed out, it was quite clear that under the sofa bed had not been vacuumed in some time, evident by quite a few pieces of popcorn, biscuit crumbs, and chips).
A visit to reception was taken and a lovely staff member attended to make up the sofa bed and then also retrieved a vacuum cleaner to sort out under the bed. 10/10 for that staff member! 3/10 for the hotel…
Kristy
Kristy, viagem em família de 1 diária
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