2/10
We were stuck after missing our flight during the baseball world series in Omaha. Went to Hotels.com as usual. All of the hotels jacked up their rates for that event including this 'super 8'. I had heard that Super 8s had overall upgraded so figured it couldn't be SO bad, even at a RIDICULOUS $349 rate for 2. I used ALL of my hard earned $93 to get down to $243 total. The hallway was dirty, the room floor was dirty, the buttons on the AC couldn't be read so had no idea how to adjust temp. The TV didn't work. We were told as soon as their 'engineer' came back, he would fix it. When we returned from dinner, it wasn't fixed. 3 of the 4 lamps didn't work. The TP holders couldn't hold a roll. There was only 1 facecloth. The toilet had pink mold growing. The sheets had numerous cigarette holes. The fire extinguisher was non existent. I doubt the sprinklers worked from the looks of them. Initially, when we told the front desk about the TV, we were offered another room but it was upstairs and with the luggage we had and the late hour, we didn't have much hope the rest of the place would be significantly better. The next morning, we NICELY informed the 'manager' (not sure he was) was VERY rude and said 'if you had come 10 minutes after you came and asked for another room, we would have made an adjustment but you've already stayed overnight so no". We told him the rate was ridiculous, and he countered that 'it's because of the baseball series..everyone has raised rates'
ANDREA
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