Sonesta Select Nashville Airport Suites

Staff were friendly and helpful which was greatly appreciative after having flights canceled and having concerns about getting home due to the weather. The room was so welcoming, comfortable and cozy. The heater was a bit noisy during sleeping hours. The coffee was the worst coffee I had ever had, but that was a small negative in light of everything else. After a 2 night stay I had a very early flight out and the shuttle was not running yet. My Uber was a no-show and I became very upset about possibly missing my flight after so many cancelations and re-schedules. The overnight clerk offered to drive me to the airport. He went way above and beyond to help me in such a desperate situation, but his kindness and help meant the world to me. Cannot say thank you enough.

Checked in and went to room. Realized that the heater wasn’t working. Emily came up to see if she could reset the unit. That didn’t solve the problem. Moved to a new room and realized TV didn’t work. Again Emily came up and after checking all cables called cable company to reset the system. No luck. Finally Emily came up and moved me to a third room after she personally checked the room to make sure it was all operational! Big Kudos to Emily for her professionalism and ability to solve the problem! She is an asset to your organization!

The staff were all very kind and helpful for me and my daughter. We were not able to get out as all flights were cancelled. The staff always made us feel welcomed and offered support whenever possible. Thankful for their kindness and them tending to our needs.

Not a fancy hotel, but nice and clean. Not alot of food options nearby.

I absolutely loved my stay. I was not planning on staying but because of the storm all flights out were cancelled, All of the employees were lovely, friendly and so helpful and made a less then ideal situation a pleasurable experience.

The staff were friendly and helpful. The room was amazingly comfortable and cozy. I had a hard trip and was stranded a couple of days due to weather and several flight cancelations. When I was finally able to get a flight out, it was scheduled very early in the morning and my Uber no-showed me. I was pretty upset and afraid of not making it or being late to check in and possibly miss my flight. The overnight clerk was so kind and drove me to the airport. I cannot say thank you enough for the way he went above and beyond. I will definitely stay at this hotel again, even if their coffee is absolutely horrible!😁

Very accommodating! Worked out! Very clean too.

I forgot my shoes, called way before they cleaned. Went back to get them and they said they couldn’t find them.

Other than the cumbersome parking pass the staff was excellent gave me my free breakfast ahead of time due to my early flight outstanding