6/10 - Bom
16 de jun. de 2025
Started out bad with check in. Arrived about an hour before check in and was given a room that was not cleaned. Went back down to discuss it and learned that that room should have never been given to us due to it already being someone else's room. Was then just told will get you a room when we can cause none was cleaned yet. Asked how long as my family was ready to be in a room after a long drive. Was told they didnt have an exact time but it would at least be at the exact check in time of 3pm. Finally got a room at about 315. Room was clean. Beds comfortable. Nice room overall. However, that night the hallway smelled of Marijuana to the point that it was seepiing into our room. Horrible smell!!! At approximately 12am, fire alarm went off and everyone evacuated. Never seen anyone of hotel staff checking rooms to see if everyone was evacuated or clearing rooms or floors. Alarm was shut off and people started going back in before fire truck arrived and cleared the building. Did not feel safe. Got no compensation of any kind and no apologies from the get go thru the next morning. Would not recommend and will not be staying there again.
John
John, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com
