The Savoy

Quarto muito espaçoso e confortável, um pouco escuro. A única experiência que foi bastante ruim foi que, enquanto esperava pelo quarto ficar pronto para Check in (cheguei bastante cedo), acabei cochilando sentada por alguns minutos em um sofá do hotel, e fui acordada por um funcionário que me disse que era "proibido" dormir naquele sofá. Fiquei extremamente constrangida me sentido praticamente uma mendiga, mas me levantei para ver se dava uma acordada, e para checar se por acaso meu quarto estava pronto para Check in. Quando me levantei, qual não foi a minha surpresa em ver que havia no mínimo 5 outras pessoas dormindo nos sofás do lobby do hotel, tranquilamente, e sem serem constrangidas pelo staff do hotel dizendo que era proibido dormir. A proibição era só para mim?

Perfect

This was booked as a surprise birthday present for my other half and we were over the moon with how we were looked after, the service, the room, the cleanliness and all the staff. Nothing was too much trouble, everyone was polite and the valet parking was smoothly done. Always wanted to stay here and it was great to say we had done it. It was all part of a West End experience with the theater and food and it was wonderfully located for all of that. Would happily stay here again. Thanks to the staff for making it wonderful.

The Savoy is an experience in luxury made simple. Everything from the check in,the quality of the room, the bed linen, the breakfast,the exceptional service everywhere was perfect.

What makes the Savoy exceptional is the service. The room was okay, but nothing special for an upper echelon property. The only problem with the room was that the shower was accessible only over the tub wall without any grab bars within reach. I ended up showering in the gym locker room with an easily entered shower. The staff was amazing, entertaining all of my requests immediately. For instance, I asked where the closest post office was, and they said to just bring whatever I had that needed mailing and they'd cover it. And breakfast! Opt for including breakfast with your room: it was all a la carte plus you could get anything else within reason off the menu. I was so starved for greens midway through the trip and asked for a salad instead of the high-carb offerings. And what a gorgeous salad it was. Plus freshly squeezed tomato juice, multiples on the cacpicinos and lattes, and beautiful breads. A treat and the river view is extraordinary. A great hotel albeit pricey, but I knew that going in.