We were greeted promptly upon arrival. The staff were friendly and informative. Our room was comfortable and clean. The mattress was comfortable, which made it easy to get a good night of sleep. The breakfast was pretty good. They had waffles, biscuits, gravy, scrambled eggs, sausage/bacon, bread for toast, bagels, yougart w/toppings, hard boiled eggs, 3 kinds of cereal, coffee, milk, and juice. The hotel is kinda run down. I think they may be trying to renovate some. Our room had placed where they had patched the walls. We've stayed at this hotel several times, we'll see if we will stay the next time we're in Fort Smith.