What a fabulous, historic hotel! We were thrilled to have the opportunity to stay here. From the moment we arrived we were treated as honored guests -- everyone, from the doorman to the concierge, were welcoming and professional. Our suite on the gold floor was beautifully appointed and very comfortable, with almost any amenity we could have requested. The bed was very comfy and we greatly appreciated having a sitting area in the evening where we could unwind. Speaking of unwinding, the food in the executive lounge is over the top -- Abundant, varied, and so tasty! Plenty of drink choices as well as food options, and the pastries are not to be missed! It was certainly a grand experience. Unfortunately, there was one downside to our time at the hotel -- nothing warned us that quite a few rooms have NO air conditioning! It got a bit warm on the 9th floor, but at least we could open the windows to help keep the room cool. Ultimately, we would stay here again, but would check to be sure we booked a room with AC.