6/10 - Bom
27 de out. de 2025
I submitted a request through Hotels.com to accommodate my disability need of having a lower bed. I picked this hotel because it said the beds in the handicap units were lower but if they were lower they weren't low enough for a disabled person to safely transfer into the bed. The bed height needs to be around 21 or 22 inches from the floor. When I asked the front desk person about getting someone to remove the bed frame to lower the bed, she said she couldn't do that. She really had a "don't care" attitude and said she didn't see anything on the reservation. Fortunately there was barely enough room to place an air mattress in the room that I slept on. If there hadn't been enough room for the air mattress and had we not anticipated a potential problem, I am not sure what we couldn't have done. The mirror was not lower in the bathroom for me to use and the pool was ice cold. Besides those complaints it was very nice, clean and well cared for.
monica
monica, viagem em família de 2 diárias
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