No desk clerk - the job had been outsourced to a virtual guy in India. The parking lot was less than half its normal size due to retarmac-ing, with extra big trucks in the limited lot, such that vehicles of paid guests could not fit and were potentially subject to towing. A man required by his doctor to use gym equipment for his health could not use it, as it was dysfunctional. When these matters were brought to the attention of the virtual Indian, he at first just made excuses for the problems but did not act to solve them. When people insisted on solutions, he said he'd cal in an assistant, who turned out to be a young female who could not speak a word of English. Between the cheapo outsourcing to India and DEI hiring of a likely illegal alien this hotel lost its reputation with several guests, at least. Meanwhile, pubescent kids, including a topless (and clearly mentally ill) girl ran around in the lobby, while three guys drank beer out at the pool that was supposedly closed for the night. No professional was present to remediate the circumstances.