Dear Renaissance Hotel Team,
I recently stayed at your property to celebrate my birthday weekend, and overall, my experience was very pleasant. I truly appreciated that everything I needed was right on the grounds—there was no reason to leave unless I chose to. My room offered a beautiful view, and watching both the sunrise and sunset was absolutely stunning. I also appreciated the clear communication and directions during the fire alarm; it made me feel safe and cared for.
There were a couple of hiccups during my stay. A loud noise coming from the bathroom startled us out of our sleep, and we couldn’t determine what it was. Additionally, there was no microwave in the room, and I noticed that some areas felt a bit dated with a few items showing wear.
Despite those small issues, the staff was extremely friendly and accommodating, which made a lasting impression. The overall atmosphere was peaceful and enjoyable, making it a lovely way to spend my birthday weekend.
Thank you again for your hospitality.
Warm regards,
Mona Longs