Da Vinci Hotel

The bed was very hard. That is my only complaint. I went there to rest but could not get a good night's sleep bcuz the mattress was hard

Easy Check-in, nice staff. Clean room.

The service from the manager at checkin due to an unscheduled additional traveler was rude and uncalled for. The upcharge was not per policy and appeared to be imposed because we had no other option but to pay. It felt like a ripoff. The manager was condescending in her tone and questions. We would not return or recommend this hotel to anyone.

The staff are very friendly and attentive...Anna was amazing and took care of my needs in a professional manner.

Anna at front desk was professional & warm

This hotel was perfect for our short stay in times square. Perfect location to everywhere we wanted to go. It isn't a bells and whistles type place, but b we weren't there for that. Very cute rooms and clean. There staff were nice and informative! We will definitely stay again if we come back!

I attempted to book 2 rooms through hotels.com. Before completing the transaction the website crashed. I checked my account on the app and it said no upcoming trips. When I attempted to put the same hotel the second time it said no rooms available. I had to go on and book another hotel, a half an hour later I received an email that the da Vinci hotel has been booked! When hotels.com tried to speak to the hotel they refused to refund. I called the next morning, I was on hold for 20 minutes, nobody answered. So, nonexistent customer service, which reflects upon the way management does business, I’m sure other sides of the business Are as dysfunctional as customer service. I would not recommend.

Cute!! Small but pleasant surprise!!

We were in NYC for a performance at Carnegie Hall. The location was great. The room was small but comfortable and clean. It was also very quiet. I would have no hesitation about staying there again.

great hospitality beds sightly hard though