Hampton Inn & Suites Houston I-10 / Central

Took my boyfriend out on a bday trip and it did not disappoint. Beautiful property, location is great. Rooms were so clean and comfortable. Breakfast was excellent and staff super helpful. I have nothing bad to say about this stay! Totally recommend it.

The location of the hotel is very good for the family as it is a pretty quiet part of Houston and the very convenient as it is right off the I-10. Especially helpful if you need to get out of Houston early in the morning.

Overall condition of the hotel is good. However, seems mismanaged. We arrived at 1:30pm to see if we can check-in earlier, but told it is not ready and will be ready within an hour. We came back at 3:00pm instead and room is still not ready yet, waited additional 30 minutes to get our room :(. We have given the room access cards without any information where amenities are located :(. We had to come 4 times at the reservation desk get the laundry room location and told they ran out of quarters. We were told quarters will be available next day. Anyways, we came next day and quarters were not available. Hotels employee told to get the quarters from outside. We managed the quarters from outside, but then when we look for the detergent we came to know that they ran out of detergent as well :(. Breakfast was as usual. Lady working at the breakfast area was nice. She did her job excellently.

We thoroughly enjoyed our stay. EVERYONE was polite and smiling! Room was clean and it had all the amenities that you could ask for.

It was great, just the pillows was too plush. Gave me the crimp. Overall everything was good.