2/10 - Insatisfatório
20 de out. de 2025
My recent hotel stay was a complete disaster and the worst I've ever experienced. It all started when I arrived to a completely deserted lobby and had to find an employee in the kitchen just to get checked in. Even though my room was ready, I was forced to wait for someone who knew how to use the computer. The check-in was finally done by a new employee who was being told what to do over the phone by a manager who wasn't even there.
I was then told the free breakfast started at 8 AM, which was useless since I had to leave by 7 AM. Things got even worse when I got to my room. It was right above the kitchen and had a strong, awful smell of food. The room was also disgustingly dirty. In a dresser drawer, I found a previous guest's used UNDERWEAR, pantyhose, and a SANITARY PAD. Later that evening, the noise from the kitchen was unbearable, with LOUD BANGING, yelling, and vibrations that shook the whole bed. The last straw was finding a long black hair stuck to the shower wall. I was so grossed out by everything that I slept in my clothes with headphones on. I had to write this review to warn everyone away from this place!
Svetlana
Svetlana, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
