I travel the country with work and I'm in alot of hotels thru the yr, but I must say the young lady that checked me in on Wednesday afternoon around 1pm 11/5/25 was probably one of the nicest, friendliest, kindest people I've ever dealt with at a hotel reception desk. I'm sorry I don't remember her name but she was the only one at the desk that afternoon. I had a very long day that started at 1 am trying to fly up from Florida to Massachusetts with work. I was tired and beat, I was greeted with a cute smile and welcoming attitude. She was so kind and accommodating, we joked alil bit and laughed and she gave me a great recommendation for an Italian restaurant a short walk from the hotel as I had gotten an Uber from Providence to the hotel. She really put a smile on my face after a brutal day! People tend to quickly leave a negative review when someone is rude or something isn't how they want it, but I believe when people are as friendly and kind and sweet personality as this girl was, they too should be recognized! I hope she sees this and knows her personality is appreciated! To the hotel management, reward this kind of kind of person because these people are who bring back customers! I come to the area occasionally and will absolutely stay here again from now on. Also, my room was very clean and comfy, the beds were great. Thanks again and God bless!