We stayed here twice. The first time, we didn't know to ask for a newly renovated room. The door was ajar when we first arrived because Housekeeping forgot this room needs the door repaired and didn't make sure to close the door completely. And they apparently hadn't told Maintenance to fix it. We found it to be very difficult to get the latch to engage so we could lock it. The TV and Remote were very finicky. I needed someone to come up from the desk to show me the tricks. One sink drain was clogged - again, housekeeping should have seen that and should have alerted maintenance.
The second time, we knew to ask for renovated rooms. I don't know what their designers were thinking. The shower doors are nice. But you only get a Rain Shower for the main head. There is a handheld, but it's next to useless. It's mounted at a height to spray your elbows. The head is a tiny rectangular pattern, not good for anything. Just 'different'. The mirror is mounted too low to see any of my head. Some of your guests are taller than 5' 9". All of the electrical switches were mounted upside down (European style?). Receptacles were apparently the safety version to keep young fingers from getting shocked, but mostly keeping the adults from successfully plugging anything in far enough to be useful. Lots of the floor tiles had a hollow sound - not stuck to the mortar and ready to work loose soon. But the views from the top of the hill were spectacular.
COVID: They still won't provide daily service.