The Chapter Hotels - Lancaster Gate oferece cancelamento grátis com reembolso integral?

Sim, há quartos com tarifas totalmente reembolsáveis em The Chapter Hotels - Lancaster Gate disponíveis para reserva em nosso site. A reserva desses quartos pode ser cancelada até poucos dias antes do check-in, dependendo da política de cancelamento da acomodação. Confira a política de cancelamento desta acomodação para conhecer os termos e condições exatos.

Animais de estimação são permitidos em The Chapter Hotels - Lancaster Gate?

Animais de estimação não são permitidos.

The Chapter Hotels - Lancaster Gate dispõe de estacionamento no local?

Lamentamos, mas The Chapter Hotels - Lancaster Gate não dispõe de estacionamento.

Quais os horários de check-in e check-out em The Chapter Hotels - Lancaster Gate?

Horário de início do check-in: 15h. Horário de término do check-in: 1h. Horário do check-out: meio-dia. Check-out sem contato está disponível.

The Chapter Hotels - Lancaster Gate tem um restaurante no local ou nas proximidades?

Sim, há um restaurante no local.

Como é a área em que The Chapter Hotels - Lancaster Gate se localiza?

The Chapter Hotels - Lancaster Gate fica em Centro de Londres, a uma caminhada de 6 minutos de Estação de metrô Lancaster Gate e 7 minutos de Hyde Park.

The Chapter Hotels - Lancaster Gate, Londres: Reservas a preços incríveis

6/10 - Bom

25 de jun. de 2024

Angelo P, viagem com amigos de 6 diárias

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8/10 - Muito bom

4 de out. de 2018

5 dias em Londres

Hotel muito perto do metro Lancaster Gate e com loja de conveniência por perto. Há pessoas na recepção e no restaurante q falam português. Lençóis de boa qualidade. As toalhas precisam melhorar. O cadw da manhã é ótimo.

ana beatriz, viagem romântica de 7 diárias

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8/10 - Muito bom

2 de out. de 2013

foi boa, porém se não reclamo muito, os recepcionistas nos colocaram num porão. após reclamar trocaram de quarto

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8/10 - Muito bom

30 de set. de 2011

Satisfeito

Ótima localização, pessoal de atendimento muito prestativos e atenciosos. Limpo, confortavel, antigo mas bem conservado.

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8/10 - Muito bom

5 de out. de 2010

London Guards Hotel Londres

Hotel bem localizado, com bom café da manhã. Falta uma pequena reforma... algumas coisas são bastante antigas, alguns quadros com molduras descascadas, que dão uma aparencia um pouco ruim ao ambiente, mas no geral o hotel estava limpo.

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8/10 - Muito bom

1 de fev. de 2026

The staff were lovely they couldn’t do enough for you, room was ok, mattress on the big bed wasn’t great, pillows are very flat, 2 plug sockets were burnt out so couldn’t be used. Carpet was very dusty. Cups could be bigger for a tea or coffee & replenished daily. Apart from a few minor details that could be fixed we were happy with the location

Michelle, viagem em família de 2 diárias

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8/10 - Muito bom

30 de jan. de 2026

Staff very good,very friendly.Room clean and bed comfortable. Only thing that let it down was the smoke alarm in the room,bright green light.I like a dark room when sleeping and the light is to bright.

Andrew, viagem em família de 1 diária

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10/10 - Excepcional

24 de jan. de 2026

Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.

Mehvr, viagem em família de 6 diárias

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4/10 - Razoável

16 de jan. de 2026

Stations de métro proche, quartier sympa, personnel agréable et nous avons eu la chambre très tôt. Nous n’avions pas d’eau chaude à notre arrivé mais cela a était très vite réglé. La chambre n’était pas très propre (tache sur un coussin, poussière sur le frigo, évier de la salle de bain presque bouché, joint de la douche pas très propre. La chambre était mal insonorisé.

Clémence, viagem com amigos de 3 diárias

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10/10 - Excepcional

16 de jan. de 2026

Really nice hotel close to bayswater and hydepark. The staff was amazing and the room was very nice. My best stay in London anytime. Will go back on my next trip to London.

Andre, viagem de 4 diárias

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8/10 - Muito bom

16 de jan. de 2026

Staff were great, room was warm & clean- location is amazing for the cost. Only one star down as don't expect a 4 star hotel, but we will revisit.

Jon, viagem de 1 diária

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10/10 - Excepcional

13 de jan. de 2026

had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.

Justine, viagem de 2 diárias

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2/10 - Insatisfatório

6 de jan. de 2026

Abby, viagem de 2 diárias

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2/10 - Insatisfatório

5 de jan. de 2026

AVOID Whole property didn't have hot water during the Christmas period. Mattresses were worn out. The property has potential but it's neglected and poorly managed. Staff needs training on professionalism and communication (only Ali and another staff member were great and genuinely trying to help, but clearly this is a bigger problem than they can handle). We weren't informed about the hot water issue upon check-in, we were only informed after we asked why there's no hot water in the shower the next day. Upon check-in on Christmas eve, receptionist told us that breakfast on Christmas day would close at 11am but we were turned away in the restaurant when we showed up at 10:15 saying that they already closed. I asked the same receptionist if he could ask the restaurant to prepare something light and he told me he will check and get back to me. He never got back to me. Funny note: I was trying to call reception from the phone in the room by pressing the reception button but kept getting connected with another resident in the hotel who was complaining about the hot water, we laughed at how this hotel is a joke. Due to the hot water situation, we checked-out a day early but hotel management is refusing to issue a refund for the last night of the booking.

Fahmi, viagem com amigos de 3 diárias

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6/10 - Bom

4 de jan. de 2026

Ida, viagem de 4 diárias

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6/10 - Bom

2 de jan. de 2026

The room was very small, carpet very old and filthy, no closet or hangers, hallway had a bad smell, no hot water /shower in the morning.

Nambooze, viagem em família de 2 diárias

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2/10 - Insatisfatório

2 de jan. de 2026

βρώμικο, χαλασμένος εξοπλίσμος, κακό σερβις.

EFTYCHIA, viagem em família de 4 diárias

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6/10 - Bom

18 de dez. de 2025

This stay was for one night only with my wife and our two children (ages 9 and 2). The main bed was acceptable; however, both my wife and I woke up feeling very itchy. The second bed provided for the children was in very poor condition. It was extremely wobbly and felt as though it might collapse, which was concerning for our children’s safety. Additionally, the fridge was not working. We also noticed that the carpet around the base of the fridge was lifted, and there were small jumping insects present, which was very unpleasant and unhygienic. Not a 4 star hotel

Christopher, viagem em família de 1 diária

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2/10 - Insatisfatório

16 de dez. de 2025

Le personnel est agréable par contre l

Iman, viagem de 4 diárias

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10/10 - Excepcional

14 de dez. de 2025

Hamza, viagem de 1 diária

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2/10 - Insatisfatório

12 de dez. de 2025

The room had marks all over the walls, the celling was falling apart, there was spot stickers stuck to the wall in bathroom, there was a step into the bathroom that wasn’t clearly signed.

Drew, viagem de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

11 de dez. de 2025

Clean room, but several basic issues made the stay disappointing Although the hotel has a pleasant exterior and the receptionist was welcoming, several avoidable issues left us disappointed with our stay. At check-in, we did not receive any basic information about check-out procedures, breakfast options (even though we had not booked breakfast), or how to access the Wi-Fi. The receptionist was friendly and helpful whenever we asked questions, but it felt more like a training issue — she seemed unsure about what information to provide proactively. While her attitude was excellent, the overall experience lacked the level of professionalism we expected. When we arrived in the room, there was again no information provided. One of the toilet flush mechanisms did not work properly and continued running unless it was hit hard, which is something that should be addressed during routine maintenance. The room was also quite cold on arrival (only 19°C), and although we eventually worked out the thermostat, it did not create a warm first impression. The biggest frustration was the Wi-Fi. I could connect in the reception area but not in our room, despite the booking confirming that free Wi-Fi was included. We had to return to reception for the correct login details — again highlighting the lack of basic communication — but even with the corrected information, the Wi-Fi still did not work in the room. Although the room itself was clean, especially compared with some previous reviews,

Jo, viagem de 1 diária

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

10 de dez. de 2025

The hotel was very nice, modern, clean. The room was great, spacious with nice bathroom. The hotel staff is very helpful and friendly, Mr.Bhakar was especially nice to us. Location is greqt too!

DESPINA, viagem de 2 diárias

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6/10 - Bom

9 de dez. de 2025

Annaliese, viagem de 1 diária

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2/10 - Insatisfatório

8 de dez. de 2025

The room was tired, marks

Arun, viagem de 1 diária

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