As normas culturais e polĆticas de hóspedes podem variar conforme o paĆs e a acomodação. As polĆticas listadas sĆ£o fornecidas pela acomodação.
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
5,2
Limpeza
6,0
Localização
6,4
ServiƧo e funcionƔrios
4,6
CondiƧƵes e instalaƧƵes da propriedade
AvaliaƧƵes
10/10 - Excepcional
27 de jan. de 2025
Richard
Richard, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
6 de abr. de 2021
This is the only hotel in los banos that did not discriminate against my niece because of her financial status. I applaud them for this and would recommend everyone in this area to use this hotel instead of the other hotels in los banos.
Thank you for all you did
Viajante verificado
Viagem com amigos de 4 diƔrias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
28 de out. de 2020
STAY AWAY!
First off - they would not honor my Hotels.com reservation and charged me $30 more. While I wasn't expecting much, this place was the definition of a dump! Rust in the bathtub, towels were not even close to white. STAY AWAY!
Viajante verificado
Viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
1 de dez. de 2018
Good bed.
The price was right.
Robert
Robert, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
26 de nov. de 2018
I was given a room at the very back of the hotel. The room had no tissue in the restroom, no bed sheets on the bed, or linens on the bed at all. I couldnāt believe it. I was moved to another room, however that room had roaches crawling everywhere. Plus, after my experience in the first room I just didnāt feel comfortable staying at this place anymore. I will say the front desk staff were kind when I asked to check out only a hour after arriving. They also processed a refund for me. I will never stay here again though, or recommend it to anyone!
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
26 de nov. de 2018
Worst experience ever, this place shouldnāt have not even 1 star. Terrible customer service plus you cannot even take a shower, because the shower doesnāt work. Stay away from this place.
Guillermo
Guillermo, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
26 de nov. de 2018
The concierge was professional. But the room was very very dirty. I have photos for proof of how inexplicably dirty it was. It seemed like the room was not cleaned since previous guests stayed. Plus what was more appalling was that there were two families on either side, seemed like one split into two rooms, which were so noisy, they were driving too 1am right outside our door and it seemed scary to us. Talking loudly, smoking right outside and drinking bottles of alcohol. When I reported to concierge, he said he knows about the noisy guests but he could not help the situation. Very very unprofessional and dirty hotel. Very disappointed that I spent$60 for such a bad experience with Expedia and red roof
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
25 de nov. de 2018
Horrible service. Dirty room. Dirty bed and sheets were soiled with burn holes.
Viajante verificado
Viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
24 de nov. de 2018
Al cuarto no le servĆa la cerradura de la puerta.
HabĆa cucarachas en el piso.
Martin
Martin, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
12 de nov. de 2018
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
11 de nov. de 2018
agapito
agapito, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
10 de nov. de 2018
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Orbitz
2/10 - Insatisfatório
7 de nov. de 2018
Poor
No phone and tv didnāt work
Dennis
Dennis, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
4 de nov. de 2018
Viajante verificado
Viagem de 6 diƔrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
22 de out. de 2018
Not the best experience
I didnāt arrive till 115am n when I got there the front desk attendant wasnāt pleasant at all (maybe because it was so late, but thatās no excuse) then he puts me in the farthest room possible where a family checked in after me and apparently had rooms upstairs and downstairs from me and kept talking loudly back-and-forth at 2 AM also the TV didnāt work, the shower wall was ripped, the toilet paper was not placed in the holder, and the floor seemed incomplete it was missing some tile panels and the pool was closed. Slept fine but not till 330am when the family finally shut up!
Alicia
Alicia, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
16 de out. de 2018
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
29 de set. de 2018
Torn bed linens, no floor mats, some spiderwebs
Fred
Fred, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
29 de set. de 2018
There was nothing like.It was a horrible experience. I made a huge mistake by making a reservation online. The pictures really fool me. We got there midnight tired from a long drive. The lobby looked somewhat decent. But once we got to the room WOW a huge disappointment. The room was filthy it seemed like they havenāt washed the linens for months. There were blood spots on the wall. Flies everywhere. The bathtub had mold built in, so gross. I wanted to cry and get out of there.
Elizabeth
Elizabeth, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
24 de set. de 2018
Scary place. Came out of room and gangbangers were blocking the stairwell.
Was scared to come out of room at night.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
11 de set. de 2018
Dirty hotel
For me it's going to be the last time to be
On Red Roof it so dirty the floor y and autside terrible y nasty.
Maria Elba
Maria Elba, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
6 de set. de 2018
Location was good, that was it!
The bathroom was horrible paint peeling, ants everywhere, little black bugs in the bed.
Paul
Paul, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
3 de set. de 2018
the outdoors were very dirty. flyes and cokroach everywhere. the bathroom was dirty. I didnt had a shower. all the vending machines were broken. the room smell cigaretes very much.
A.M.Stape
A.M.Stape, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
21 de ago. de 2018
Just bad... we paid at the front desk they ended up taking the money off my card for security deposit and then recharge me for staying in the room again so I got double-charged watch them if you don't pay for it over the phone don't give him a card
Scott
Scott, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
20 de ago. de 2018
Could easily see that the bed sheets were not clean. Management offered to correct the situation, but didn't show up to do so. Asked for and received a refund and went went to another hotel.