6/10
Upscale hotel, broken entry door key pad, with rude staff member, and awesome breakfasts.
Paying hundreds of dollars for a room one would expect entry. Rear keypad to dining area was broken.
I tried multiple times to gain access. Finally went to the other dining area door and again tried several times and it finally let me in.
When I went to tell the staff about it one host was very pleasant then another walked up and quickly dismissed me like some school boy.
I can appreciate the multiple entry points into an establishment. It is certainly frustrating to pay hundreds of dollars for multiple nights and not be able to walk into any entry door with proper guest credentials when that door is designed for guest entry.
At the very least they could have put up a sign on both sides of the door warning of an issue.
Terry
Viagem em família de 4 diárias