I chose Mövenpick Nürnberg Airport expecting the quality and warmth this iconic brand is known for, what I experienced was shockingly far from that.
The property is dated and badly worn, with stained carpets, tired furniture, and a general lack of upkeep that simply doesn’t align with a 4-star rating. There was no minibar, just an empty mini fridge, no robes, no iron, and no coffee machine in the room. The so-called “deposit” at check-in felt absurd considering the state of the room, I couldn’t damage it more if I tried.
I also experienced issues with my bath and had to change rooms, which was inconvenient and avoidable with proper maintenance. For such a prime location across from the airport, this hotel could have been a polished flagship. Instead, it felt like a neglected layover stop.
I hope the management sees this not as a rant, but as a wake-up call: the Mövenpick name deserves better than this.