2/10 - Insatisfatório
2 de mai. de 2026
I don’t typically write negative reviews, but this experience warrants one. This property does not meet the standard I expect from a Holiday Inn Express location. While the exterior is attractive, the interior is noticeably dated, sparsely furnished, and in disrepair. Cleanliness was also a concern, and the elevator had a strong, unpleasant odor.
Although the staff we encountered were polite, they were unable to resolve issues, and management was unresponsive. Attempts to contact the manager went unanswered, which was especially frustrating given the circumstances. We had prepaid for a four-night stay but chose to forfeit the remaining nights after the first evening. We only stayed that initial night because of a late arrival and lack of immediate alternatives.
We have stayed at this property in the past and found it questionable then, but it has clearly declined further. In contrast, our experiences with other Holiday Inn Express locations have been consistently positive, which makes this stay even more disappointing.
Sheila
Sheila, viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
