Extended Stay America - Phoenix - Scottsdale

Nice place to stay. I like the full kitchen and home feel.

Our sheets and comforter were dirty upon arrival. It was gross but we

Front desk girl was awesome even though the computers were down she handled it accordingly and was very accommodating. I would stay here again just based on the simple fact that the staff was amazing and very friendly and helpful!

The property was fairly clean, the entraces to rooms were all interior which I found difficult with a pet. I requested a bottom floor room at the time of booking 2 weeks prior to my stay and instead recieved a 3rd floor room. No coffee. No pots or pans available for cooking. Booked here so we could save money by cooking. Not worth the price plus pet fee of $25 extra dollars per night. Will not be staying here again.

Definitely quiet... which was good as i had to work in the morning. As for cleanliness especially durng covid i was not impressed. The room was completely empty of anything kind of useful items... such as individually wrapped plasticware etc. The refrigerator didnt look like it had been cleaned in a while... almost every corner in room especially bathroom corners and behind toiliet was so built up from dust, hair etc. I almost asked to change rooms. The sidewalk outside looked like it hadnt beem swept or blown in weeks. Good Area for a single white upper middle age woman... but i most likely wont stay there again.

Rollabed had n. Had to wait to after check-in for linens and blanket to get cleaned. Mattress on roll-a-bed was long past it's useful life and marginally clean. Internet security certificates were expired. I could not connect my work laptop due to security concerns. It wasn't disclosed bat booking that the complimentary wifi was very restricted speed. If I could have used it safely, I would have had to accepted the upsell to do any work. Room was otherwise adequate. If I just wanted an absolute bare bones at a low price, this would have been adequate.

Feat stay, wonderful staff. Recommended. Wife said finally a real motel. LOL

Didn’t like the loud inconsiderate people above me, sounded like Hurd of elephants

At this point im just calling the money a loss, so many things went wrong but once the saftey of my family is in jeopardy it was time to leave. Things went south right from check in the first room we were given had someone still in it went back down to the lobby and was given another room while she went up to figure out what was going on. Room was clean however the room I booked was for a king and was given a queen when I brought this up I was told to speak to the manager the next day when I asked for another set of bedding as we would have to use the pull out bed as the queen would not sleep all of us, I was told there was no extra after explaining I need it for my daughter she huffed and puffed and finally got the sheets ,I went down this morning and of course no manager but someone who has worked there much longer advise they no longer have king size beds in their hotel any more and tried to explain what happen the previous night and was told the laundry lady may have not started laundry and that is why I got such a hassle the night before, I let everything go. Then the night came and that is when it got bad, first you could hear a women getting hit and you could hear everything being said, someone from upfront came up and things were quite for a little bit but then someone tried coming in our room 6 times, when I finally open up the door a guy ran down the staircase and I could see the security cameras were pulled out of t