4/10 - Razoável
14 de set. de 2025
Not worth the price anymore
This place has really gone downhill and needs a total overhaul. We planned a whole relaxing day at the spa. It wasn’t relaxing. A spa is supposed to be quiet and peaceful. The employees both in the massage area and the salon make way too much noise - talking in overly loud voice and laughing. The clientele also very loud. The spa pool was dirty- murky water, outdoor furniture was tattered and dirty. Ordered a glass of champagne by pool and it was dirty. We ate dinner at Sweetfire. Ordered the half chicken and it was swimming in gravy. Was also disappointed that the main bar only served charcuterie boards. Would’ve eaten some bar food if they had anything else. One redeeming aspect was Henrietta’s market. Coffee and breakfast was good. Overall the interiors are dark, outdated. I know the Hilton bought this place. Maybe it’ll get better. It’s still a beautiful setting but needs an overhaul and not worth the cost anymore. I won’t go back.
Samantha
Samantha, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com