The staff were friendly enough. However, the room was not well kept. Their website says recently renovated but not my room. The carpets had stains, the furniture is flaking apart, and the wallpaper looks old. The lighting in the room was not good either. And my bedding looked yellow, but that could have been the lighting. Both my sink and my bathtub did not drain properly. The sink had a massive crack in it. The breakfast in the mornings were also not good. The eggs were salty, the fruit on Tuesday morning looked as if it was from the Tuesday before, & the pork sausages barely looked cooked. The gym was ok but could have been better. Only one elevator was working with no signage. Everything in the hotel just a decade old & falling apart. Not to mention, the hotel is surrounded by gates for construction and directly next to the loud highway. On the plus side, if cookies are your thing, they did have cookies.