8/10 - Muito bom
22 de abr. de 2025
Enjoyed the view!
This was our first trip to Bermuda as a family, and the property itself was clean, updated, and easy to navigate. The caves and the spa setup on property made this a very cool experience for my family! Gorgeous views! Very happy with the uniqueness of the property.
The front service desk staff, the spa, the pool bar staff and the Bellman were amazing! We did run into challenges with the service at dinner.
With teenagers aged 15, 13, and eight, it was not a pleasant experience to commit to a 2+ hour experience at dinner. The property would be drastically improved by offering a dinner buffet, similar to the way breakfast is served. Staff was pleasant for all meal service, it just took a very long time to get noticed at the initial seating, get drinks, and was a long wait in between plates.
I would also have liked to try more local dishes. Everything was very Americanized. While this is great for picky eaters, I also enjoy experiencing the local culture.
Nichole
Nichole, viagem em família de 5 diárias
Avaliação de hóspede verificada da Hoteis.com
