We've stayed here many times going back to 2020, but this was likely our last time. The first room we checked into did not have a phone and the thermostat didn't work. I went to the front desk and requested another room, we gathered our bags and moved to... a room that had not been made up. Third time's a charm, the very nice desk clerk brought the keys for another room and escorted us to make sure it was clean. It was and had a phone though not a working wall thermostat. The bedspreads were mismatched and the next morning we realized that the rod holding up the shower curtain was barely in the wall, but at that point we were defeated. There are other clues around the property that it isn't being maintained and although I was told they hadn't been able to hire a replacement for the maintenance person who left 6 weeks ago, this neglect happened over a longer time than that. In the past we have enjoyed staying at this hotel with our dogs, but unless we learn that management has brought it back to the standards we always encountered in the past, we will find another place to stay.