6/10 - Bom
2 de ago. de 2025
Overall a good hotel, with items to consider
PROS: 1- Good location: close to International Drive and Universal Studios, 2- Free parking, 3- No resort fee, 4- Overall very friendly staff, especially Ms. Pilar, 5- Breakfast included sliced bread, butter, jams, muffins, some fruit (orange, apple or banana), machine that offers coffee, milk, cereals, machine with whole juices like apple and orange and you can make your own waffle, 6-They receive up to 5 orders free of charge, they just ask that you schedule deliveries for the week they arrive, 7-has trash cans on the floors, ice machine,8-good shower, with good pressure, 9- silent place.
CONS: 1- extremely humid and musty room. So humid that it was slippery, 2- Room cleaning is only done if requested 1 day in advance, but it's OK because you'll be notified at check-in. 3- The windows don't have privacy film. So if you're in the room during the day, you'll have to keep the curtains closed if you want privacy. 4- At check-in, a guarantee of USD 100.00 is requested on your credit card, which they inform you will be refunded within 7-10 days after check-out. I hope they refund the amount soon
CONCLUSION: Overall, we were satisfied with the hotel, but we wouldn't stay there again due to the dampness and mold, which can be dangerous to our health and comfort. If this problem were resolved, we would definitely stay there again.
Silvia
Silvia, viagem em família de 6 diárias
Avaliação de hóspede verificada da Hoteis.com
