This guest hotel was a great find. It was in an ideal position, just five minutes walk into the centre of town. We walked from the train station but you can get a bus to the centre.
It’s a self check in system which was very easy to use, your key to your room is in a key box outside of your room. We got a free upgrade to a superior room, which was very nice.
Our room was at the front of the guest house, it was very spacious, a comfort bed, all very clean, a bathroom with a shower, a wardrobe and chest of drawers, a TV and a digital fan. You get a breakfast with your stay, it’s in a breakfast room in the ground floor, toast and cereal included with fresh juice and hot drinks.
Must say that Gabriella who answered all my queries was wonderful, helped us with what ever we needed, we just messaged her and she hit bs k immediately. We met Gabriella on the morning we were leaving and she was very helpful as our train had been cancelled and she went straight into her laptop to try to help.
If we returned to Cheltenham then we would definitely stay here again.