4/10 - Razoável
21 de jun. de 2025
Disappointing stay
When driving into the estate you are greeted with a stunning view of the estuary and the building itself.
We booked a premium room for our anniversary and got our key shortly after turning up.
The room itself upon entering was really something. You can see effort has been made to make the room special. However, when taking a further look, it doesn't appear to have been looked after. There were stains/marks over the curtains and cushions. The curtains were also not able to be closed fully as they looked to have been partially pulled off of the rings.
The bathroom was directly behind the bed with only a wall separating it from the room (no door). I didn't feel comfortable using the toilet given it was so close to the bed!
Our evening meal at the restaurant was very pleasant, service was good and food was lovely.
The complimentary breakfast (continental) was poor. We were greeted by staff and asked to take a seat, we sat for 25 minutes and had no service. We ended up leaving with no breakfast as a result.
Overall, I left with mixed feelings. I loved the location but the other factors let it down.
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