Pan Pacific Vancouver has an extraordinary location, which was the major reason we chose it. We truly enjoyed many places of interest in the vicinity, and we enjoyed the lounge on the 23rd floor as well.
On the other hand, Pan Pacific Vancouver has many things that truly disappointed us.
First, because the hotel probably is old, its ventilation system is very loud, making sleeping sometimes difficult.
Second, the hard-wood bed frame is bigger than the mattress. As a result, both my wife and I bumped into the sharp frame corner multiple times and got hurt.
Third, the toilet did not flush thoroughly multiple times.
Fourth, the elevator has a sensor for residents to put the keycard on it before punching the floor number. Too many times, the sensor was not sensitive, and we missed our floor. Other people who happened to be in the elevator said they had experienced the same problem.
Fifth, this is a fancy hotel, but the breakfast variety is not much better than a motel. Very sad.
Finally, for such an expensive hotel, the Internet connection speed is only 9mbps. This is a joke.
I don't know whatever I have said here is useful, but I sincerely hope that the hotel administration can make significant improvement to lift up its service quality.