Generally the hotel was okay, the bed was comfy and rooms were clean, breakfast was adequate. There is not enough parking with some spaces now being used for al-fresco tables.
Unfortunately the entirety of our stay was tainted by our check-in experience. After a 4 hour drive we arrived at the hotel at about 23:15; At the entrance I told a member of staff that I would like to check in, around the same time that a group of 8 or so guests descended upon the bar and asked if drinks were being served. Despite the fact the bar was closed and the lights were off, the member of staff told us we would have to wait while he opened the bar served drinks. We stood and waited outside the bar with our bags for 15 minutes before he returned and took us to the reception. Once there we had to wait further because he couldn't find our reservation, and eventually had to print one off. We were given keys to a room which was up 2 flights of stairs, and after entering the room we discovered there was already a guest in the room. We then had to return to reception with our bags to get another room, where I was shown a form with my personal and booking details which had been given to another guest and signed. After 50 minutes we finally had a room which was uninhabited by someone else. After all of this we went to the bar to try and relax, and were charged £20 for 2 drinks.
Despite our ordeal we were offered nothing as an apology, and the staff didn't seem to care when we made a complaint.
