The room is very dirty, no chair, shower room no hot water, when I check in for the first room, I found out more than 5 live cockroach in the shower room, also the floor was wet, going to front desk request change room, she said you are first time living here, and you are so rude, that's why we will not change the room for you, What? Can I talk to your manager, Okay you need to wait, how long? I don't know, when the manager coming, change the room, and I ask for did you mind I will complain to the health department, she said I don't care, in the morning, I meet the manager, she said check with CCTV, I was spoke loudly in the front desk, OMG, I just ask for change room, and show the pictures to another hotel guest for the live cockroach, anyway I will not choice day Inn hotel in my life for sure