Courtyard by Marriott Houston Westchase

When given a confirmation # for our reservations, I would expect that it would be easy to find us in your system. That was not the case. Then, checking in each member of our group took multiple attempts of finding each person. Whatever problems you have with your computer systems need to be rectified otherwise we will find alternative lodging for our group when we travel. Also, if you're going to offer coffee in your rooms, make sure your housekeeping actually leaves more that one packet and gives people the option of both caffeinated and decaffeinated if they so choose!!! Last thing - connection to your "free" wi-fi needs some SERIOUS improvements! I could connect with my phone but not my laptop and I'm an IT professional!

Had requested a king size bed 3 days before I arrived , got a double

Very quiet hotel, super comfortable bed.

Great value for the money. Room was great, bed very comfortable!

Liked the gated parking and staff are very accommodating. Closer inspection of rooms cleanliness might be warranted as there were blood stains on my duvet and sugar ants on the cabinet beneath the television.