Staying at this hotel was the worst experience I've ever had in my entire life. It all started with the initial visit, which left us completely discouraged. We found the hotel through an app, and when we arrived, we were met with complete disrespect by a receptionist. He was totally disheveled, didn't bother to look at us, and when he gave us the information, he was rude and completely unprofessional. The sense of disdain was so overwhelming that we decided to leave, but since we needed a place to stay and the price was relatively low, we decided to give it another shot. This was, without a doubt, our biggest regret.
When we entered the room, the disappointment only grew. The place was filthy, the bathroom barely cleaned and smelled bad, and the carpet between the rooms emitted an unbearable odor. The pool was broken, the gym was unusable, and absolutely nothing worked as it should. To top it off, the people at the hotel barely looked at us, and the service, when it existed, was still terrible. Our luck was that we didn’t run into that receptionist again, because we wouldn’t have been able to tolerate such a lack of manners.
I wouldn’t wish this experience on anyone. I definitely do not recommend this hotel to anyone. If you value even a minimum of comfort and respect, look for another place. And I sincerely hope the hotel management takes action and fires this employee, who doesn't know how to treat customers and seems to live in a parallel world where manners don’t exist.