Comfort Suites Innsbrook - Short Pump oferece cancelamento grátis com reembolso integral?

Sim, há quartos com tarifas totalmente reembolsáveis em Comfort Suites Innsbrook - Short Pump disponíveis para reserva em nosso site. A reserva desses quartos pode ser cancelada até poucos dias antes do check-in, dependendo da política de cancelamento da acomodação. Confira a política de cancelamento desta acomodação para conhecer os termos e condições exatos.

Comfort Suites Innsbrook - Short Pump dispõe de piscina?

Sim, o local dispõe de uma piscina interna. Os hóspedes têm acesso à piscina entre 10h e 22h.

Animais de estimação são permitidos em Comfort Suites Innsbrook - Short Pump?

Sim, animais de estimação são aceitos. É cobrada uma taxa de USD 20.00 por animal, por dia. Isenção de taxas para cães-guias.

Comfort Suites Innsbrook - Short Pump dispõe de estacionamento no local?

Sim, há estacionamento sem manobrista grátis. Estacionamento para RV, ônibus, caminhão disponível.

Quais os horários de check-in e check-out em Comfort Suites Innsbrook - Short Pump?

Horário de início do check-in: 15h. Horário de término do check-in: 7h. O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade). Horário do check-out: 11h. Há check-out tardio disponível por uma taxa (sujeito à disponibilidade). Check-out expresso está disponível.

O que eu posso fazer em Comfort Suites Innsbrook - Short Pump e nos arredores?

Divirta-se com atividades como trilhas para caminhada, e pratique as suas tacadas no campo de golfe nas proximidades. Atividades adicionais nos arredores incluem passeio e aluguel de segways. Dê um mergulho na piscina interna ou aproveite outras comodidades que este hotel oferece, que incluem uma academia e acesso a um centro de bem-estar nas proximidades.

Comfort Suites Innsbrook - Short Pump, Glen Allen: Reservas a preços incríveis

6/10 - Bom

22 de jan. de 2022

I forgot an item inside of the room and they never returned to me.

Viagem de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

2 de nov. de 2025

We checked in and were immediately APPALLED by the condition of our room. I wish I would’ve taken a picture. The bed was just the mattress, no sheets, and the room looked like a party had happened in it. Wood was splintered all over the floor and was in shambles. My husband and I immediately removed ourselves and our pets from the room. The hotel wreaked of weed as well. The front desk worker said no other rooms were available. We ended up going to a hotel across the street which was MUCH more pleasant. This was our second time staying here-we will NEVER be back again.

Allison, viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

31 de out. de 2025

The room was clean and the black lady with the nails went above and beyond. I will return again.

Maria, viagem de negócios de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

23 de out. de 2025

Basic

Dennis, viagem com amigos de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

16 de out. de 2025

The hotel has an awful smell as you entered through the doors. My room #130 smelled as well. One of the couch cushions was missing. The curtains were broken and the desk chair’s arm was hanging off. I had a 3 days reservation. I debated on checking out, but was out most of the day. The next night I returned, the smell in my room was worse, they allowed pets and I realized the heat was on. At 2 am I got up to turn off the heat hoping it would help and noticed something on the floor, at a closer look I saw that is was a bug, then I saw one in the dust ruffle of the bed. I got phone and turned on the flashlight and bugs (probably) cockroaches started moving everywhere. I went down the the front desk, Dale was nice, and gave me another room. I went back to get my stuff. I saw one on the bench my suitcase was on. I grabbed my purse and I came out of my purse, I dumped it on the tile floor and there were 4-5 in my purse. There were several in my suitcase as well. I tried my best to get them out of my stuff. I went up to my new room, 2:30 am now, immediately saw one on the wall and then another by the TV. I took my stuff back down to the desk and said I can’t do this. I checked out, Dale did refund that night and cancelled the next night. I will write Comfort Inn as well, but what harrowing experience.

Kelly, viagem em família de 3 diárias

Avaliação de hóspede verificada da Hoteis.com

4/10 - Razoável

10 de out. de 2025

Carpets dirty throughout toilet loose , breakfast area seemed clean ,

John, viagem de negócios de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

6 de out. de 2025

The room was dirty. It had roaches and the initial room the toilet didn’t work. They moved me to a different one and it was roaches in there too

Shaneki, viagem de negócios de 1 diária

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

4 de out. de 2025

Maria Adriana, viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

6/10 - Bom

2 de out. de 2025

This place is so run down- I'd not go be surprised to find out that they charge by the hour.

Jennifer, viagem de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

29 de set. de 2025

The lack of cleanliness in this property was appalling. A brand Hotel chain of this caliber should be ashamed to offer accommodations with these conditions.There was a plumming access panel in the closet that was left open. There was peeling wall paper, dust and dirt covering the bathroom exhaust fan that didnt work, the bathroom door was covered in dirt, the basboards in the bathroom corners were filthy, and the shower stall barely drained leaving rings in the tub. The conditions are well reflected in the attached pictures. I will never recommend a stay in this property.

Kiwania, viagem em família de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

24 de set. de 2025

Overall it was bad , never had in my life before.

Room was so dirty, side lamp bulb was flickering, carpet was so dirty, bathroom had a old small shower had, not enough water was coming to take a shower even, Water was not enough hot to take shower, overall it was so dirty and I had to change hotel immediately and moved in Holiday inn. Never recommend no one.

LUCY, viagem de negócios de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

22 de set. de 2025

Tiffany, viagem em família de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

20 de set. de 2025

Do not stay here

Do not stay here it was dirty with roaches We didn’t even stay it was so bad

Melanie, viagem de negócios de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

16 de set. de 2025

Donald, viagem de 3 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

9 de set. de 2025

Filthy and smell like smoke

The hotel had a big sign that said 100% smoke free and the halls and run was full with the smell of smoke. I told the desk clerk and she didn’t seemed to be interested. The first floor and the second floor was Aweful with that smell. The hallway carpets on the first and second floor was filthy. The elevator smelled like smoke. The smell actually got my granddaughter sick after leaving there. The room wasn’t fully clean. The bathroom floor was dirty as well as the tube. I am asking for a full refund.

Patricia, viagem em família de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

7 de set. de 2025

Didn’t make it 5 minutes

There are stains everywhere, even just walking up to the room. The room itself was pretty dirty. The toilet was running nonstop when I arrived. There were cockroaches on the walls stains on the walls bathtub with stand and dirty ended up canceling and getting a full refund.

Kora, viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

4/10 - Razoável

31 de ago. de 2025

Clean your hotel

If i could give no stars for clean i would. We had to change 4 times before we got a semi clean room. We stayed a week and never once got our linens changed. The hotel would ve nice and in a great location but the cleanliness of tge hotel is gross. 1st room smelled like mildew and wet dog 2nd room water in the room was running all night and the shower was gross. 3rd room couldnt even get into the room the door was broken. 4th room (best of them) door wouldnt shut unless forced and the door was falling apart . There was mold in the room and holes in the ceiling

Viagem de 7 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

28 de ago. de 2025

Bugs

Roaches

Michael, viagem com amigos de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

25 de ago. de 2025

Roach from hell

Found a dead cokeroach in a bath towel We left, it was disgusting

Michael, viagem com amigos de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

25 de ago. de 2025

Hotel could use a revamp

Unfortunately there was mold and rust in a microwave . Mold in the bathroom and our refrigerator leaked and the bed sheets were dirty.

Viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

4/10 - Razoável

11 de ago. de 2025

It’s embarrassing to call this a hotel with rating

Is embarrassing when you can’t get your room cleaned in the morning with new towels, new sheets and then when you go to the front desk, they tell you you can only get two towels. What about the bath cloth? We’re about to hand towels what about other necessities that should be in the room? How would you rate debt poor I hope I’m not acceptable at all. You make the decision.

Grayling, viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

10 de ago. de 2025

Protect your health. Don’t stay here!

Food was normal and ok. Some is bioengineered. Bed was comfortable. However, I would not recommend this hotel. Our room was dirty, had black mold on the ceiling and air conditioning, and layers of dust on the bathroom vent. Our friends had to request another room because their carpeting was wet.

jerry, viagem em família de 3 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

7 de ago. de 2025

Nick, viagem de negócios de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

5 de ago. de 2025

This is by far the worst hotel that to stay night in. To start, the smell of mildew and marijauna will hit you in the face like a ton bricks when you walk through the deceiving doors. The foyer area is what made it deceiving. The filthy excuse of a hallway decorated with peeling walls, ambiguous stains, and trash lay everywhere. After navigating through the hallway, you’ll enter your room only to be met with something even worse. Upon closer inspection, you’ll find blood stains (or something similar to blood)cky substances caked on the walls, bed frames, and ground, strange brown goo on the walls, mold on the vents and curtains, missing/broken safety features (smoke alarm and door deadbolt), clearly unchanged bedsheets with human hair, furniture with chunks missing, grimy windows, a sofa even the bugs are scared to touch, outdated appliances like the microwave, peeling wallpaper in the bathroom, grime in the toilet bowl, disgusting appliances such as the lamps, and rust dripping from water sprayers. There were smoked rolls of cannabis in the staircases as well as used plastic ware lay about. In the fitness area, you’ll see the tiny room filled with pitiful equipment big enough for maybe two people. The pool, filled with green, murky water that looks almost radioactive. Asked the front desk for extra towels, but was told they were out and gave me hairy pool towels instead. So gross. Beds were firm and not changed from other guests prior

Carol, viagem em família de 2 diárias

Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

5 de ago. de 2025

Upon arrival our room was not ready. I understand that so we went out and picked up a few item then came back at almost 4pm because we had a concert to get ready for and we have traveled all day. Still people waiting on rooms. Our check in was at 3 it is now almost 4 and our room still is not ready and we cant be given a time when it will be. We told her to just cancel our reservation we would get another room somewhere. They still charged my credit card for a service that was not given. Very bad buisness.

Jerry, viagem de 1 diária

Avaliação de hóspede verificada da Travelocity

Comfort Suites Innsbrook - Short Pump

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