I’m not a super picky or particular person when it comes to hotel stays, especially since I usually don’t spend much time in the actual room. However, this time was different. I had two rare free days and was really looking forward to enjoying some quiet downtime with my kids. Unfortunately, the experience was disappointing from the start. On our first night, the TV didn’t work. We notified the front desk and were told no one was available to fix it, so we had to switch rooms. The new room was honestly worse
chipped paint on the ceiling and a strong musty smell. Still, the TV worked, so we decided to just deal with it. The next morning, the TV stopped working again sound but no picture. Maintenance eventually replaced it.Throughout that day, maintenance knocked on our door three separate times asking about a possible leak. Apparently, the musty smell was coming from water damage. They inspected and confirmed there was a leak but didn’t actually fix anything. At checkout inquiry — which was still two days away — the manager mentioned we might have to move again, but we never did. Instead, we were left with two large wet spots in the carpet that we had to avoid the rest of our stay, along with the lingering smoky, damp odor.The final straw was Friday morning when we were woken up by a smoke alarm blaring. I understand that things happen, but there was no communication or urgency from staff. My kids and I rushed to the lobby, and the front desk attendant had no idea what w