The hotel itself is aesthetically beautiful, with clean, well-kept rooms that made for a very comfortable stay. The property has great potential, but there were a few areas that left me disappointed.
The gym, while spacious, felt underutilized. Adding a cable station or a Smith Machine would elevate it into a truly top-tier fitness center. The pool, unfortunately, is positioned so that it falls into the shade shortly after noon, which really limits its appeal for guests who want to enjoy the sun. I was also surprised to find that there was no jacuzzi, which would have been a welcome amenity.
My main concern, however, was with the service. When my wife checked in ahead of me, she experienced repeated flirtatious comments from a staff member, to the point that she felt uncomfortable moving around the hotel alone. This was deeply upsetting and unacceptable, and it left me extremely offended. In addition, service at the wine tasting event on the rooftop was not ready at the advertised 5 PM start time, leaving guests waiting about 15 minutes before it began. Finally, when we asked a simple question at the front desk, one staff member responded in a condescending way that did not reflect the level of professionalism I expect at a hotel of this caliber.
While the hotel is beautiful and has qualities worth appreciating, the lack of professionalism and inappropriate behavior from staff overshadowed the positives. I stay at many hotels in the area, but will not return here.