Far too many things went wrong with this visit. Franky we expected much more from this place. I had complained about the paper towel dispenser in the men's room by the breakfast area not dispensing properly. He claimed he'd take care of it, yet the next day (and subsequently even the day after that), there were still no paper towels to dry your hands! Are they really that expensive?
We also complained and requested maintenance to spray some lubricant on the hinges of our bathroom door since they were far too squeaky and loud, which we felt was reasonable. Another thing he claimed he'd take care of, yet never did (managers son that was on his cell phone most of the time).
On yet another occasion, I complained about some people smoking dope by one of the doors on the side of the building. Even though he admitted it was illegal under Texas law, he did nothing except look at them. No excuse for this, especially at what's supposed to be a better place.
Biggest complaint we have is the serious lack of chlorine in the pool. Spoke with a woman on duty about it, yet nothing was done about that except she was in her phone most of the time. It was very cloudy especially on the second of our two day stay. This could easily be considered a health risk since chlorine kills bacteria and it was shortly before a weekend when more people would be there. HELLO!! QUIT BEING SUCH CHEAP SKATES!!!
Also, there were several moldy spots above our shower.