When I checked in, I was greeted by Raven who apologized and informed me that the elevator was not working. I was bummed but at least I was given Room 231 on the 2nd floor. Using the stairwell closest to the office, I noticed that someone had folded a cardboard to keep the outside door open to anyone without a key. When I got to my room, I immediately called the front and informed them of this security issue. They said they would take care of it, but when I used the stairwell, the cardboard was always there. So, I NEVER felt safe! After reporting the door, I pulled back my bed sheets and noticed the sheets were dirty. I called down again to have Housekeeping remedy the situation. While I was waiting, I sat down in the desk chair and it pivoted back where I almost fell backward. After praying and taking several deep, cleansing, calming breaths, I asked Housekeeping to replace the chair and they did. The only positive to this disastrous hotel stay was that the bed and pillows were comfortable. I only stayed at this La Quinta because I thought it was updated, but the exterior was just a mirage for the interior was grossly lacking.
