6/10 - Bom
5 de nov. de 2025
Room was clean! Most staff were friendly.. we did not know this was the last weekend, before closing for winter. They had us upstairs and no elevator.so gave us another room downstairs.
But the room they gave us was on the outside and our vehicle couldn't not park near the room.
Another staff member saw us struggling with our suitcases to walk the 10 or so rooms down.
The Manager then came to our room and said she would get us a room were we could park our vehicle in front of door. TV did not work in new room. Breakfast was served with only eggs, instant oatmeal, orange juice, coffee, Sausage, eggs, a few muffins, oranges! I asked for more eggs and we needed forks. They were out, could not find anyone at front desk, called out no one answered. One guest told me kitchen staff was sitting in their car. So I called out to her , she was moving with the music so I called loud enough so she could her me. She came out of her truck screaming at me telling me she was entitled to a break. I told her there was no one at front desk, she also said they don't make any more food. I let her know we have no forks and they had no waffles, dry cereal, muffins , toast, etc she continued screaming, and I screamed back at her. This young woman truly needed an attitude adjustment. I told the woman that got us the different room, about this staff member and she said she would deal with her. Then found out she was the staff members mother.
I probably would not have stayed there if I had.
Laura
Laura, viagem com amigos de 1 diária
Avaliação de hóspede verificada da Hoteis.com
