We had the loft with 2 queen size beds. Our kids liked the loft. Rooms were big, the beds were super uncomfortable in our room. Our bed dipped in the middle, you could feel the springs, but the pillows were great. Our fan for the ceiling had so much dust on it when we turned it on it dusted our bed and the couch. The tv were small, and the bathroom was very drabby, with bathroom fan being so loud we didn’t want to turn on the light because it was so loud. Also we travelled with our service dog in training for our daughter who is a person with disabilities she is 11, we were in the pool and they tried to have our dog leave as he was on the pool deck watching her, which is allowed in the service dog world. Our dog was not swimming in the pool. I was asked by a young employee who didn’t know the service dog rules, and needed to ask his manager. He came back and still asked us to leave. I asked if I could speak to the manager and I was greeted with 2 people who didn’t know the rules either. I politely shared with them the rules and regulations of service dogs, and they still didn’t understand, our dog wasn’t swimming with his handler just watching from the deck, which he is allowed to do. I politely let them know they should read up on the regulations and rules about service dogs. It lead to a good conversation, and we were allowed to return to the pool deck with our dog. All in all the service was good, but the hotel room it self was very out dated, stained carpets.