8/10 - Muito bom
7 de mar. de 2026
Lovely stylish hotel and breakfast was lovely.
Lost points on evening meal and overcharging.
I was overcharged on three separate occasion's by three different members of staff: Additional room facilities (charged twice), food and drink so keep receipts. Also the promotions advertised on posters around the building aren’t relayed to waitresses so they had never heard of the items on menus, ultimately they weren’t available.
Pool area is lovely and clean, and waiter was very happy and helpful. It needs a shower facility there however and clear policy on alcohol around and in pool: There were some loud drunk adults on a work trip, on both occasions I was there with my children. It does state on pool rules that no alcohol was to be consumed around pool, but in their defence it is advertised to promote a drink around pool. The waiter was bringing it to them in the pool too.
It wasn’t the nicest experience as I just wanted to relax for an hour. At one point myself and another guest were trying to relax with a book and kept getting splashed when they were jumping in in the end I had to leave as they were talking about inappropriate things very loudly with my child right next to them. I couldn’t complain as the waiter was encouraging it.
Overall, the above didn’t spoil our experience and I would still recommend it for a couple of nights. The issues seem to be down to communication as opposed to facilities.
Rosaleen
Rosaleen, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
