Omni Houston Hotel Westside

Hotel super confortável e espaçoso. Camas, travesseiros e chuveiro excelentes !!!! Bom café da manhã . Academia Boa

For the price I paid it was not what expected al all! The rooms are so out of date and honestly I could have went to the LaQuinta for a way cheaper price and better accommodations. Long story short... please update your rooms and your hotel for the price that you are asking for people to pay.

The staff was very friendly overall, hotel very nice; however, not very pleased with our room. We walked in the room and was hot (thermostat was set at 65 degrees). Called the front desk and they sent an engineer to come right away and got the situation fixed. However, we had a constant rattling noise coming from the AC unit throughout the night and that kept me and my husband up most of the night. We have stayed at the Omni near the Galleria and have enjoyed it everytime; however, this is our first time here at this location and the room can use a bit of an update. Bathroom extremely small and outdated, hairdryer was dirty and sticky. This is probably our last time here but will drive a distant to stay at the Omni near the Galleria.

We had stayed at the Galleria property before, because I rented out some space there for my wife's 40th birthday party. We had intended to book there, because that one in phenomenal! I realized I booked this location by mistake and since it was through this amazing website and not the hotel directly, the reservation could not be changed. Given the health scare we thought the less crowded, closer to home option might be better anyway. Loved the fact that they had Koi Fish, which the kids absolutley enjoyed. That was a real highlight. The gym was very nice as well, plenty of weight options. Pool was not heated, but nice and large. The Jacuzzi was nice as well. The rooms were ok, updated, nice design, however there was no fan switch in the bathroom and we noticed mold! It was a day too late, but still disappointing nonetheless. The beds were not very comfortable at all either, my back rejoiced when I slept in my bed. I travel for work, so i have been in a bunch, this one was bad. The highlight was the staff! THEY ARE AMAZING! The only reason I would consider coming back to stay, is them.

I loved the Fish, my kids were amazed (they're toddlers). The staff was so nice and helpful.

Beautiful hotel , quiet and clean . Excellent customer service

The beauty of the interior is just amazing. The way the light hits the water is just gorgeous.

The Hotel is super nice but I had the worst experience ever... in the room I stayed the first night I woke up with markings on my arms hand and neck of what it look like bedbug bites... throughout the day they got worse so I called the hotel’s supervisor they did get me into a different room for the remaining of my stay.. when I checked out I asked for the manager and he stated that they didn’t find anything in the room that they could help me any further.. after this I went to go see my doctor and he said that they were bedbug bites and I had an allergic reaction to them..

The breakfast was offered with other service prior to the resevation, but at the check in, they told me that, the room i reserved does not include any breakfast and they denied it.

I like that there was a restaurant and a bar downstairs and i like the whole building with the heated pool and a woking hot tub. I also liked tge goldfish.