Overall it was a good stay. The first room we got, the heater was not working. It was cold. The hotel staff were quick to respond and when they couldn't fix the heater (problem with a valve), the moved us to a lake view room, which was very nice. The amenities were excellent. There was plenty to do. The only thing that kept this from being a 5 star review is that the pool was closed for two of the two and a half days we were there. We regret (or maybe not) not going to the pool when we arrived, but we were there for fun in the snow, not to lounge at the pool. The restaurant Cafe Del Soul was really good. The food was great and the wait staff was friendly and fast. Bally's is close to everything you want to do in Tahoe. We walked to stores, the skating rink near Heavenly, and a tubing park about a block and a half away. I would definitely stay there again and would recommend it.