Hyatt Place Nashville Opryland

Everything was excellent

Fairly dated hotel; I wouldn't stay again

The power went out at the hotel for over 2 hours no air conditioning or lights we couldn’t even see to use the bathroom. Front desk said it was out of there bands called customer service and they said 20 mins and then it took an additional for it to turn back on. The sheets were dirty and when asked If they would change they just reused the same sheets.

Everything was good over all

We liked this hotel but did not like the area at all. The area seemed run down and in a cheesy part of town. Also the entrance to the hotel, wrapped up with 2 other hotels in the vicinity, was hard to navigate. You really do need to put a sign at the entrance to this driveway as the other 2 hotels at this property do. We turned down the wrong driveway 2 times while there (in the dark) and friends picked us up one night and they too took a wrong turn. Need much better signage at the front of your driveway. Also the lighting in the bathroom (we had a king room) was terrible; I'm sure it was an energy saving bulb, but when I turn on the light in the bathroom I want it bright and not have to wait for the bulb to heat up. Same with the lighting over the vanity - way too dark to see to put on makeup, etc. Room was clean and our housekeeper did a good job. Not quite as large as I anticipated though. Also, the AC unit in our room leaked and the carpet was wet the entire time; it definitely needs to be checked; kept running off and on and only on sometime for short bursts, like 15 seconds or so. Breakfasts were wonderful and a good variety; all of that area kept very clean; property kept clean; just neighborhood unsightly.