My stay at La Quinta was satisfactory overall, but there are several areas that require attention. It is evident that the property has not been adequately maintained. While the rooms appeared generally clean, the linens were outdated and stained (though laundered) in both my room and my parents’ room. Additionally, cabinet hardware was loose or falling off, baseboards were missing in areas that appeared to need repair, and the bathroom caulking showed visible signs of what appeared to be mold. I always clean my hotel rooms upon arrival, but the overall condition was disappointing.
The hallway flooring was bubbled and uneven, creating a clear tripping hazard for guests. As someone who regularly uses hotel fitness facilities, I was particularly disappointed with the gym and pool. The gym had an extremely strong and unpleasant odor that made it unusable, even after attempting to ventilate the space. I ultimately had to leave the property to work out at an off-site gym. The pool was also visibly dirty.
The in-room entertainment was inconsistent and subpar. My room was equipped with an analog television, while my parents’ room offered streaming capabilities. Additionally, each attempt to watch television required logging into the Wi-Fi.
On a positive note, the breakfast was quite good and met expectations. The front lobby was clean and well-maintained, and the housekeeping staff was courteous and friendly.
Even for a short stay in Dallas, I would choose alternative accommodations