Fairmont Barcelona Rey Juan Carlos I

Estadia não marcante

Fui com a minha filha e quando cheguei no quarto, já senti um leve cheiro de cigarro, mas pensando q pudesse ser o quarto ao lado só deixei as malas e fomos jantar no restaurante do hotel. Quando voltamos, liguei a água da banheira e estava saindo literalmente amarela. Pedi para q o hotel visse a condição do banheiro e no meio tempo, aguardando na cama, vi uma mancha de vinho grande e outras marrons no carpete e chamei a atenção novamente. Aguardando o staff do hotel subir, o cheiro de cigarro foi ficando cada vez mais forte. Estava impregnado em tudo. Pedi para q fosse mudada minha acomodação porém só havia um quarto disponivel com uma cama apenas e não duas como havia reservado. Apenas no dia seguinte nos mudaram para um outro apto em um andar executivo, mas standard room, o q nos chateou, pois havíamos reservado um corner room com uma das paredes toda vidrada. Enfim, tenho certeza q o hotel fez o melhor possível dentro das condições, mas achamos q para o nível fairmont foi inaceitável. A comida do hotel é bem ordinária e cara para o q se recebe. As pessoas do front desk podiam ser mais simpáticas. Fora eles, todos os outros empregados são extremamente adoráveis. Só vale a pena ficar neste hotel se tiverum congresso aqui ao lado mesmo.

hyun, Viagem de negócios de 1 noite, 18 out 2018

Avaliação genuína de hóspedes da Hoteis.com

Excellent Staff and service. Needs more options on breakfast menu.

JSM, Viagem romântica de 4 noites, 9 set 2020

Avaliação genuína de hóspedes da Expedia

Hello, after visiting the hotel the second time in 2 weeks, and as someone who got married in your hotel, i was really disapointed of 3 things - 1- the room was not clean enough, the fridge had garbage of other visitors and was dirty. 2- the person in front desk during the night (man) was very not nice, not helpful, refused to send us things to the room and gave us very bad feeling. 3- price of Massage - we did a couple massage (for 2 people) of 90 minutes, and we paid 354 eur!!! its not normal in any scale. not to mention that the massage was nothing special, the room was not what i would expect from a 5 stars hotel and it was very disapointing. 1 good thing - the front desk has a person called Laura that was very helpful, very nice and she helped me a lot. for her great service i am greatful.

Tom, Viagem com a família de 2 noites, 23 jul 2020

Avaliação genuína de hóspedes da Expedia

The room is very very very small and different from the picture on Expedia site and some of the room amenities mentioned on Expedia where not available in the room and when we discussed that with the Hotel management they clam that Expedia put that criteria on their website without confirming with the Hotel!!!which sounded weird!! The hotel really need a good maintenance, every time you use the bathroom the water comes form every where because every thing was leaking!! The location is bad very far from every thing.. the fancy pictures of the swimming pool is not real too because we didn’t see that in reality. The staff not friendly and their room service is very bad too we ordered coffee it came back after 2 hrs and cold. When we discussed with them the benefit of Expedia Gold member they said they never heard about such a thing and this is just on Expedia website but Hotel have no idea about that deal!!! And advised us not to book through Expedia in future and book through the Hotel website to have the real offer!!!very weird. Not happy at all with the experience and don’t advise for this hotel.

D, Viagem com a família de 4 noites, 27 dez 2019

Avaliação genuína de hóspedes da Expedia

Typical fairmont property. Perfect for denanding travelers.

Jim, Viagem de negócios de 3 noites, 10 out 2019

Avaliação genuína de hóspedes da Expedia

Staff at the lobby bar were inattentive. Cleaning staff were wonderful.

BusinessTravel, Viagem de negócios de 6 noites, 5 out 2019

Avaliação genuína de hóspedes da Expedia

Great service throughout, location close to Camp Nou, love the fitness center.

Viagem de 1 noite, 1 out 2019

Avaliação genuína de hóspedes da Expedia

You basically can’t fault this hotel for amenities or service - it’s a stunning facility. It’s also very close to the Nou Camo stadium if you’re in town for that - you can walk it in 20mins. I got a very good rate - they seem to do cheaper one night deals when the football is on - but be warned, read the small print because I found that my deal didn’t allow me to check in until 8pm. Staff weren’t prepared to flex this at all, which is why I’ve downrated it for service, but I’d have to say they were very polite and professional. Lobby area bar is lovely; pool looked excellent though I didn’t use it; room was clean and well equipped, though not exceptional for the grade; breakfast buffet serviceable but slightly disappointing. You’re most likely to stay here if you’re in town for the football and have a reasonable budget - and on that basis it’s difficult to beat... just read the fine print.

Matt, Viagem de negócios de 1 noite, 1 out 2019

Avaliação genuína de hóspedes da Expedia

Superb hotel attentive staff but limited dining options and very expensive, non top of the range drinks.

William, Viagem de negócios de 1 noite, 27 set 2019

Avaliação genuína de hóspedes da Hoteis.com

It’s class staff excellent and room superb I would stay rhere again

Viagem de 2 noites, 22 set 2019

Avaliação genuína de hóspedes da Expedia