A acomodação afirma que segue as orientações de limpeza e higienização de We Care Clean (Best Western).
As normas culturais e polĆticas de hóspedes podem variar conforme o paĆs e a acomodação. As polĆticas listadas sĆ£o fornecidas pela acomodação.
Best Western Plus The Charles Hotel fica a uma caminhada de 10 minutos de Ameristar Casino St. Charles e 11 minutos de Historic Main Street. Os viajantes elogiam a localização privilegiada deste hotel.
AvaliaƧƵes sobre Best Western Plus The Charles Hotel
AvaliaƧƵes
8,0
Muito bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,0/10
Limpeza
8,6/10
ServiƧo e funcionƔrios
8,0/10
Comodidades
7,6/10
CondiƧƵes e instalaƧƵes da propriedade
7,8/10
Cuidado com o meio ambiente
AvaliaƧƵes
6/10 - Bom
28 de jul. de 2025
The restaurant was very good. All personnel was very courteous. Hotel needs an upgrade. Internet kept kicking me off my iPad.
Gregory
Gregory, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
28 de jul. de 2025
Damp. Musty smelling like rooms.
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
16 de jul. de 2025
Chrystie
Chrystie, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
15 de jul. de 2025
Plugged Drains!
My husband was in town on business and when he took his morning shower, the bathtub drain was so plugged, he found himself standing in dirty water. Not exactly how he wanted to start his morning. When he mentioned it to the front desk associate, her response was a simple "I'm sorry about that". How about making a note of the room number and assuring him you'd have it looked at. Something, anything other than a lame insincere apology.
Edwin
Edwin, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
14 de jul. de 2025
Elvira
Elvira, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
13 de jul. de 2025
Carpet was filthy and room had musty smell.
Susan
Susan, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
13 de jul. de 2025
Tara D.
Tara D., viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
10 de jul. de 2025
Horrible!
We had to leave it was so gross and dirty! Nothing like the photos! Iām sure most of the good reviews of this place are fake. It was horrible! Run down and felt unsafe. Stay away !
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
8 de jul. de 2025
Pool closed
Our only disappointment was that we specifically booked this hotel for its pool and when we got there they told us the pool was down and werenāt sure when it would be back open. Sadly it was closed for our entire stay. They were very vague with any answers about the pool and had no explanation about why it was closed.
Ricky L
Ricky L, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
8 de jul. de 2025
Debra
Debra, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
6 de jul. de 2025
Not clean. Not friendly.
Viajante verificado
Viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
27 de jun. de 2025
No staff at check out - Outside smoking. Another man was waiting too. We all just left.
At check in same staff member who was not available as we left couldn't get credit card machines to work. Fortunately someone else did. She needs more training also not personable or friendly. Would have added to stay.
Ann
Ann, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
24 de jun. de 2025
DeMarcus
DeMarcus, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
19 de jun. de 2025
Wifi did not work for entire week
Henrik
Henrik, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
13 de jun. de 2025
Horrible WiFi, toilet ankle high,
Tracy
Tracy, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
13 de jun. de 2025
Awesome Hotel -- Poor internet
Awesome Hotel. Internet was HORRIBLE. The front desk acknowledged that the hotel has poor internet which I don't understand as it's next door to a casino and convention center. The Internet is so bad that it's false advertising to even claim there is wifi. Shame, as everything else was superb.
patrick
patrick, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
11 de jun. de 2025
I've been coming to this Hotel for years. It's the only place I stay. Great staff, facilities and amenities...location and accessibility to St Charles and surrounding communities are perfect!
Whatever your circumstance...enjoy!
Danny
Danny, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
10 de jun. de 2025
John
John, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
10 de jun. de 2025
Carpets need a major cleaning. They felt sticky and gross. Had to keep shoes on at all times.
The hotel was very nice and clean however slightly outdated rooms in my opinion. They got us in on a holiday weekend with a fair price. Overall it was a good stay for 1 night.